🔒 Privacy & Data Security

Your data security is our mission. This policy is written in plain language because you deserve to understand exactly how your information is handled.

Last Updated: December 2025

Our Commitment: Veteran Navigator is built by veterans, for veterans. We understand the unique sensitivity of military service data and treat your information with the same operational security mindset you'd expect from a fellow service member.

📋 1. Data Collection (Military Identity)

We collect the following military-specific data solely for the purpose of career mapping and salary projection:

  • Branch of Service (Army, Navy, Air Force, Marines, Coast Guard, Space Force)
  • Military Occupation Code (MOS, AFSC, Rating, or NEC)
  • Rank/Pay Grade
  • Years of Service
  • Security Clearance Level (for clearance-premium salary calculations only)

🛡️ The DoD Safeguard

We do not collect, store, or request Social Security Numbers (SSNs), DoD ID numbers, or any classified operational information.

Users are advised never to input sensitive or classified mission data into the AI Career Coach or any other field on this platform. This includes deployment details, unit designations, operational security information, or any data that could be considered OPSEC-sensitive.

🤖 2. AI Interaction & Conversation Logs

When you use our AI Career Coach, your conversations are processed to provide personalized career advice based on your military background and career goals.

✅ No-Sale Policy

Your conversation data is never sold to third-party recruiters, insurance companies, data brokers, or any other commercial entity. Period.

✅ No Model Training

Your personal data and conversations are not used to train public or foundational AI models. Your information stays private.

🔐 3. Data Security & Encryption

We implement industry-standard security measures to protect your information:

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Encryption in Transit

All data transmitted between your browser and our servers is encrypted using SSL/TLS protocols.

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Encryption at Rest

Your stored profile data is encrypted in our database using modern encryption standards.

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Data Minimization

We only collect and retain the minimum data necessary to provide the career transition service. We don't ask for information we don't need.

⚖️ 4. Your Rights (Control Over Your Data)

You maintain full control over your personal information:

Right to Delete

You can request the permanent deletion of your profile, MOS data, and AI chat history at any time. Contact us and we will remove all your personal data from our systems within 30 days.

Right to Export

You can request a copy of all career data you have generated on the platform in a portable format. This includes your profile information, saved schools, and career analysis results.

Right to Correct

You can update or correct any of your profile information at any time through your account settings.

To exercise these rights: Use your Profile page to update information, or contact our support team for deletion or export requests.

🔗 5. Third-Party Sharing

We are transparent about how and when your data may be shared:

AI Processing

Your conversations with the AI Career Coach are processed through secure, private API connections to our AI provider (OpenAI). Only the minimum information required to provide career advice is transmitted, and this data is subject to the AI provider's enterprise data protection policies which prohibit use for model training.

What We DO NOT Do

  • ❌ We do not sell your personal information to any third party
  • ❌ We do not share your data with recruiters without your explicit consent
  • ❌ We do not provide your information to insurance companies or data brokers
  • ❌ We do not use your data for advertising or marketing by third parties

Questions About Your Privacy?

If you have any questions about this privacy policy or how your data is handled, please reach out. We're committed to transparency and will answer any questions you have about your data security.

This privacy policy applies to all users of Veteran Navigator.

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